Self | Psychology
How Your Personality Is Revealed By Your Choice of Words
Use deliberate listening and empathy to better understand people.
25 years ago, my 8th grade soccer coach walked up and said, “Can I talk to you for a second?”
We went back to his office and he went on to explain that he didn’t have a spot for me on the team. I was new to soccer and this was a competitive school — so it shouldn’t have been surprising. But I was crushed. I was the new kid and soccer was all the craze and a way of making friends.
At the time and in my own immaturity, I thought he’d been cruel and unfair. But decades later, I still think to myself, “Man. Coach Maloney was one good dude.”
Why? Because he was so kind in the moment. He was empathetic and explained his reasoning in a fair way. The team was already too bloated and it created problems when you have too many players. I remember he grimaced as he said, “This is the hardest part of my job and I hate doing it.” He encouraged me to come back next year (I did and, fortunately, made the team).
It wasn’t until I went out into the world, dealt with a few jerks, bad breakups, and a bad boss or two that I saw what a jerk is actually like.